Politique de confidentialité

Store Information

Store: Atelirvera
Address: Via delle Cave 35/C, 72014 Cisternino, Brindisi, Italy
Email: contact@atelirvera.com
Phone: +39 3181640202
Full Name: Chiara Cardone

1. Information We Collect

At Atelirvera, we collect certain information whenever you visit our website, place an order, contact our support team, or interact with our services. This information enables us to process orders securely, improve our services, and provide a better shopping experience.

Personal Information: This may include your name, billing address, shipping address, email address, and telephone number. Payments are securely processed by trusted third-party payment providers. Atelirvera does not store your debit or credit card details.

Technical & Device Information: We may automatically collect technical information such as your IP address, browser type, operating system, device identifiers, pages viewed, referral sources, and browsing behavior through cookies and similar technologies.

Order Information: We maintain records relating to your purchases, shipping information, transaction history, customer service requests, and communications to efficiently manage your orders and provide support.

2. How We Use Your Information

Your personal information is used to process and fulfill orders, verify payments, arrange shipping, provide customer support, improve website functionality, personalize your shopping experience, prevent fraud, comply with legal obligations, and send promotional communications if you have chosen to receive them.

3. Data Security

We take reasonable administrative, organizational, and technical measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss. Payment transactions are encrypted and processed through secure, certified third-party payment providers.

4. Cookies & Similar Technologies

Atelirvera uses cookies and similar technologies to enhance website performance, remember your preferences, analyze visitor behavior, improve our services, and measure the effectiveness of our marketing campaigns. You can manage or disable cookies through your browser settings, although some website features may no longer function properly.

5. Disclosure of Information

We may share your information only with trusted service providers who help us operate our business, including payment processors, shipping companies, hosting providers, analytics services, and marketing platforms. These providers receive only the information necessary to perform their services and are required to handle your information securely.

6. Data Retention

We retain your personal information only for as long as necessary to complete transactions, provide customer support, meet legal and regulatory obligations, resolve disputes, enforce our policies, and maintain appropriate business records.

7. Your Rights Under GDPR

If you are located within the European Union or European Economic Area, you may have rights regarding your personal data, including the right to access, update, correct, delete, restrict processing, object to processing, withdraw consent where applicable, and request a portable copy of your personal information. To exercise any of these rights, please contact us at contact@atelirvera.com.

8. Marketing Emails

If you subscribe to receive promotional communications, we may occasionally send newsletters, product announcements, exclusive offers, and seasonal updates. You may unsubscribe from these communications at any time by using the unsubscribe link included in every marketing email.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, applicable laws, technology, or services. Any revisions will be published on this page and become effective immediately upon posting unless otherwise required by law.